GENERAL QUERY
WHAT PAYMENT METHODS ARE AVAILABLE?
We accept all major credit cards, ApplePay, GooglePay, and NZ bank transfer. We also have Afterpay and Genoapay , for easy payment options.
WHO SHOULD I CONTACT IF I HAVE ANY QUESTIONS?
Our aim is for you to have an easy shopping experience in our website that's why we design our website to be user friendly.
In case you need more information, you can contact us via email, contact form here in the website, and in facebook messenger.
All links are available within our website.
SHIPPING & DELIVERY
HOW LONG WILL IT TAKE TO GET MY ITEM?
All items are shipped from Wellington, New Zealand. We aim to post the item/s overnight once the payment has cleared. Depending on your location, it may take 3-5 days within New Zealand, Rural Delivery may require an additional 1-2 days. International location varies and normally takes longer.
For orders placed on weekends and payment cleared; we will post your order on Monday night.
WHAT SHIPPING METHOD ARE AVAILABLE?
We use tracked and signature required shipping method from NZPOST for New Zealand delivery.
For international orders, we will ship using DHL express, FedEX or EMS.
DO YOU SHIP INTERNATIONALLY?
Yes, we use DHL, FedEX or EMS to ship internationally.